There is a twenty (20) year limited warranty for the continuous aluminum gutter coil and gutter accessories that we sell that they will not blister, flake, chip, crack, peel, split, rot, red rust or structurally deteriorate as a direct result of manufacturing defects for a period of twenty (20) years.
There is a five (5) year warranty on leaks and defects on workmanship which will be repaired free of charge.
If your aluminum gutters or gutter accessories exhibit a manufacturing defect, write to Gutter Supply Company or email Gutter Supply Company describing the defect and provide your name, property address, and date of installation or purchase. Gutter Supply Company will reply to you within a reasonable period of time after receiving your claim, and reserve the right to require you to furnish additional information or evidence. Gutter Supply Company reserves the right to inspect the gutters or gutter accessories claimed to be defective within a reasonable period of time after receiving your claim.
This warranty does not cover defects attributed to causes or occurrences beyond Gutter Supply Company’s control and unrelated to the manufacturing process, including, but not limited to, faulty or improper installation, normal weathering, oxidation, exposure to corrosive atmospheres (such as those contaminated with salt or salt spray, acid rain, harmful chemicals or vapors), mildew, unreasonable use, misuse, physical abuse, accidental damage, vandalism, use of incompatible accessories, fire, flood, earthquake, lightening, ice or windstorms, hail or other acts of God, wind-borne objects, building settlement or structural failures (including walls and foundations) or the use of harmful cleaning compounds. Gutter Supply Company will either refinish, repair, or replace the defective gutters or gutter accessories if it determines that the claimed defect is covered by this warranty.
Uniform fading and color change are not covered by this warranty, since normal weathering and the normal aging process will cause any colored surface to fade, darken, chalk or acquire a surface accumulation of stains or dirt. The severity of these conditions depends on air quality, geographic location of your property and other local conditions over which Gutter Supply Company has no control. Normal weathering is defined as exposure to sunlight and extremes of weather and temperature.
Non-uniform color change and fading resulting from unequal exposure of the products to the sun and elements are not covered by this warranty.
Since a color variance may occur between replacement products in comparison with the originally installed products due to the normal weathering and aging of the originally installed products, this will not be indicative of a defect in either the replacement products or the originally installed products.
This warranty does not cover damage caused by ice. When ice or snow melts off your roof in the winter and hits the cold aluminum, it will freeze. When the gutter gets full of ice the water will then run over and start making icicles. These icicles can be dangerous, weighing 20 to 30 or more pounds at times. The added weight of the ice can damage your gutters. To help prevent this we install our gutters with brackets every 18 inches, on average, unless you want them even closer. These brackets are screwed into the fascia so they will not work loose.